FAQ’s
Why Energy Direct?
We tailor make a fuel solution to suit your needs at a competitive price.
Are my card details safe?
In short YES. Your card and other details will not be used in any other transaction other than the desired one.
Can I pay online?
Yes, you can. There are many payment methods. Visa and Mastercard; bank transfer etc
How long will my fuel take?
Your fuel will be dispatched or dispensed to you as soon as the money reflects in our account. We cannot put an exact timeline on this as there may be a number of different factors to consider.
Where can I receive fuel?
We can deliver Bulk fuel to your location and have a number of pump locations.
Where can I place an order?
You can contact us directly
What is the minimum order?
The Minimum Bulk order is generally a full tanker of 30 000 litres, but we will accommodate other requests.
What is the maximum order?
There is no Maximum order.
Who do I contact if I am not happy with my service?
You can contact us at sales@energydirect.mu for any complaints or feedback about our products or services.
Where do you deliver to?
We can deliver to anywhere in Southern Africa.
What countries do you operate in?
We operate in Zimbabwe, South Africa, Botswana and Mozambique.